The Company follows the refund / cancellation procedure as per the standard guidelines. The Client acknowledges that they have completely understood the Policy and only then have registered for the service/s of the Company. The Company shall acknowledge any appeal for cancellation/refund or disengagement of any of its services from any chosen/offered packages, if the request is as per the prescribed policy of the Company. Provision to apply for cancellation of any Service is available during the time of Registration or any time later.
Application for Cancellation of Service and Refund, if any, must be given in writing in physical form or via registered E-mail (Provided at the time of Registration) by the concerned student and parents. The request must be supported by Registration fee receipt and/or Document acknowledgement Receipt issued by the Institution.
In case of Refund, only the Service / Registration Fee based on the actual paid to the Company will be considered. No refund shall be provided towards Application Fee for any counseling authority, Admission Registration Fee with the institution, Payment to the 3rd Party outside the Company, etc.
Refund of Registration or Service Charges shall be as per the schedule below.
Request for Cancellation of Service within 3 days of Registration –
If Registered through Payment
Deduction of INR 5,000/-, if paid less than INR 24,999/- as registration
or 20% of the total registration amount.
Refund – Balance Amount after deduction.
If Registered through Documents
An amount of INR 5,000/- shall be collected from the Client, and all Documents submitted by the Client shall be returned.
Request for Cancellation of Service after 3 days but before 15 days of Registration –
If registered through Payment
Deduction of INR 10,000/-, if paid less than INR 24,999/- as registration
or 40% of the total registration amount.
Refund – Balance Amount after deduction.
If Registered through Documents
An amount of INR 10,000/- shall be collected from the Client, and all Documents submitted by the Client shall be returned.
Request for Cancellation of Service after 15 days but before 30 days of Registration –
If registered through Payment Deduction of INR 15,000/-, if paid less than INR 24,999/- as registration
or 60% of the total registration amount.
Refund – Balance Amount after deduction.
If Registered through Documents
An amount of INR 15,000/- shall be collected from the Client, and all Documents submitted by the Client shall be returned.
Request for Cancellation of Service after 30 days but before 40 days of Registration –
If registered through Payment Deduction of INR 20,000/-, if paid less than INR 24,999/- as registration
or 80% of the total registration amount.
Refund – Balance Amount after deduction.
If Registered through Documents
An amount of INR 20,000/- shall be collected from the Client, and all Documents submitted by the Client shall be returned.
In case the registration was made through payment, the client acknowledges that there will be no refund if the Client requests the cancellation of service after 40 days of registration. In case of registration with documents, the Client understands and acknowledges that they will be liable to pay an amount of minimum INR 25,000/- to the Company if cancellation or refund request is made after 40 days of registration any of the services. All refunds will be made only to the bank account of the Client as per the bank details furnished in the cancellation / refund request.
Refund to the Client shall reach their Bank Account within 20 working days from the date of approval of the cancellation of service by the Company. Legal proceedings, if any, regarding the refund of fees, irrespective of the domicile of the Client shall be only in the city of Bengaluru. Procedure for Withdrawal/Cancellation of Service
A. Withdrawal/Cancellation - If the Client would like to withdraw from the Companies Services they need to write a formal letter addressed to the Director of the Company duly signed by the Client and along copy of the receipt should reach the Companies office either through Courier or by hand or in person or the Client shall send the Withdrawal / Cancellation request through their registered Email along with the copy of their receipt attached. Email request can be sent to admission@campuszap.com.
B. The Withdrawal/Cancellation of Service request should have the details of the Client like full name, Client Code, Service Opted for, date of Registration, and amount paid.
C. The Withdrawal/Cancellation of Service request should have the details of the Client’s Bank details like Bank Name, Bank Branch, Bank Account Number, IFSC Code, Swift Code (in case if it’s applicable).
D. The request of Withdrawal/Cancellation of any Service and the Refund of any amount, as per the Refund Policy, will be completed within 20 working days from the date the required details are provided to the Company for final approval.